Scheduled Program

Day 1

  • Session 1: Human Errors in Maintenance

    • Key points for maintenance managers to eliminate the impact of human error in maintenance
    • Unrelated matters which captures human attention such as preoccupation with other sensory or emotional demands
    • Identifying performance problems associated with maintenance, calibration and testing activities
    • Learn to differentiate between the capabilities of our long-term memory and conscious workspace management
    • Maintenance Quality Management - essential elements for managing maintenance error
    • Current academic research, based on practical experience

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 2: The current approach about Human Errors:

    • Physiological factors which contribute to the inevitability of human error
    • Changing the conditions under which that work is carried out to reduce human errors
    • Developing Error-proofing to reduce human errors
    • Critical Analysis of Possible areas that could be assessed in the risk assessment
    • Human error engineering analysis and best practices of classification system

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 3: Creating, developing and implementing changeable process at workplace

    • Learn to do thorough analysis and investigation techniques that causes major failures -- physical, human or organisational.
    • Developing a high level of trust between management and maintainers
    • Identifying critical maintenance activities that provoke errors
    • Addressing possible maintenance errors within your organisation
    • Reviewing existing systems and operation control

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 4: Tools that are used in the process of minimizing Human Errors

    • Good human factors engineering of control systems, appropriate processes and work environment
    • Area analysis required to reduce human errors through commonality matrix
    • Generating effective work instructions to mitigate risks of errors
    • Communicate resolutions and lessons learned to ensure system wide implementation
    • Participation to escalate issues without fear

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

Day 2

  • Session 5: Critical insights as to why our well-intended Maintenance efforts fail more often than succeed

    • Both infrequently performed, and very frequently performed tasks tend to be those at greatest risk of human error
    • Large amount of unnecessary routine maintenance tend to trigger human errors
    • Risk assessment and Maintenance quality tools are hardly used to eliminate human errors
    • Distractions in the workplace are present in many forms, which lead to human errors

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 6: The current updated techniques and best practices about machinery behaviour – Complex Adaptive Systems (CAS)

    • Machines behave as Complex Adaptive Systems
    • Vibration and Strange Attractors dominate failures
    • The new process of dealing with Complex Adaptive Systems
    • The detailed steps of the process
    • Simple Algorithms for decision-making

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 7: A practical process for gradual optimization of Maintenance

    • Evaluate risk mitigating strategies that are technically feasible and worth doing while maximizing safety and environmental compliance
    • Determine where to focus improvement efforts and how to select the appropriate strategy to bridge asset performance issues
    • Develop and implement proactive reliability strategies on your mission critical assets
    • Avoid catastrophic failures in the field – saving both time and money
    • Focus on quality of repair and replace tasks to reduce human errors
    • Rapid deployment of equipment strategy to reduce Unplanned downtime

    Group Discussion, Real Life Examples, Q&A and Live Case Studies

  • Session 8: Tools that are used in the process of minimizing Human Errors

    • Distraction Analysis – what distracts people to commit maintenance errors
    • Human factor analysis and its practical application in the field of maintenance
    • Analysis of Work Methods to eliminate possible or potential human errors
    • Mistake analysis -- mistakes done by maintainers and management which escalates failures

    Group Discussion, Real Life Examples, Q&A and Live Case Studies